Patient Navigation Program
A Personalized Approach To Care
The Patient Navigation program offers a uniquely personalized, team-based approach designed to make the care experience seamless. Through this program, patients and their families receive the necessary guidance designed to promote better health outcomes. This includes conducting a barrier assessment to identify challenges to care, assisting patients in understanding their diagnosis and treatment plan, connecting them with financial aid and behavioral health resources, and streamlining the treatment process for smoother coordination.
Educational Resources
New patients, caregivers, and family members will receive access to educational resources designed to explain a diagnosis and its unique complexities, as well as next steps and proper appointment scheduling. These resources empower patients to better comprehend their condition and what to expect, as well as feel more confident when making care decisions.
Barrier Assessment
Our barrier assessment process assists in identifying and working to resolve any potential challenges for some patients, such as financial strain, transportation, or emotional distress, that may prevent patients from receiving care. Once identified, this barrier can be properly addressed to fit each patient’s unique treatment plan.
Patient Care Management
Our patient care management process helps bridge the gap after patients are discharged from care facilities, ensuring a smooth transition back to everyday life. We connect patients with resources such as financial aid, behavioral health, and charitable organizations to promote recovery.
Testimonials