Patients
Empowering Your Cancer Journey
Cancer Care Specialists is dedicated to guiding you through each step of this process. Explore our tools, services, and resources, designed to support you on your journey.
Access Patient Resources
Patient Portal
Securely view your health records, communicate with our team, manage upcoming appointments, and stay on top of your treatment.
Online Bill Pay
Securely pay your bill online by selecting the online portal you need.
Telehealth
Connect directly with providers, no matter where you are. Our TeleHealth platform makes it easy to access remote specialized care, including evaluations, follow-up visits, and acute care visits.
Accepted Insurances
Cancer Care Specialists accepts a wide range of insurance plans. If your plan is not listed or you have further questions, please contact our office for verification before moving forward with care.
Care Navigation & Support
Our Patient Navigation Program connects oncology patients with the guidance and personalized support they need in order to access quality cancer care. From treatment coordination and barrier assessment to diagnosis education and emotional support resources, our care team is dedicated to providing assistance that fosters both confidence and better health outcomes.
Frequently Asked Questions
What is some useful information for my first appointment?
What needs to be brought to my appointment?
We highly recommend you bring the following:
- Insurance cards
- Government Issued ID Card
- Copayment
- Authorization from PCP, if your insurance requires it
- List of current medications (name, dosage, how often you take the medication)
- Any additional records from a facility that we may not have
Do I have a copay?
Each insurance will vary. If you do have a copay, you are responsible to pay for this at the time of service. If you have further questions, please contact your insurance provider.
Do you still have a mask mandate in the office?
Masks are optional in our office. If you would like any of the clinical staff to wear a mask while caring for you, please let them know.
How can I get a prescription refilled?
If you require a refill, we ask and recommend that you contact your pharmacy and allow 48-72 business hours to process.
What is the No-Show/Cancellation Policy?
We ask that you notify us at least 24 hours in advance if you need to reschedule or cancel your appointment. We understand that you may encounter an emergency or miss a scheduled appointment.
Please note that patients may be dismissed from Cancer Care Specialists under the following circumstances:
- Regularly arriving late to a scheduled appointment
- Frequently failing to show up for a scheduled appointment
- Consistently providing less than 24 hours of notice to reschedule or cancel an appointment
What is the FMLA/ADA form process?
All forms that need to be filled out by a physician must be dropped off at the front desk. We do not take email/fax submissions. It can take up to 15 business days to complete your request so please drop it off early. For most forms, we require a $20 copay at the time of completion. Please note, your doctor can redirect your forms to another physician that you are seeing if it is not something within their scope of practice.